The customer’s door had gotten stuck and she wasn’t sure what the cause was, so she reached out to us for assistance.
Our expert looked over the entire garage door’s system and found that it had come off of the track at a particular spot. It was clamped into place for safety so it wouldn’t move before the track was opened to access the rollers. They were carefully guided back into place before the tracks were closed again.
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* $29 service call - deducted from the service
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